(804) 545-1974
Richmond/ Tri-City Area
5709 S Laburnum Ave
Richmond, VA 23231

Blake Educational Center, LogoHome Health

(757) 926-5241
Tidewater/Newport News Area
11815 Fountain Way Suite 300
Newport News, VA 23606


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Case Manager

The Community Support Case manager must, at a minimum, meet the qualifications of a qualified Mental Health Professional (QMHP) with a minimum of a Bachelors Degree. At least two years of experience providing direct services to persons with serious mental illness and serious emotional disturbance.  The primary consideration is the applicant’s ability to engage in a positive and professional relationship with the client, while demonstrating commitment and concern to the client and services.


Including, but not limited to:

  • Assessment of the individual’s needs that can be met by the required activities of Mental Health Support Case Manager
  • Provide training and reinforcement of activities of daily living skills to clients with serious mental illness and/or dually diagnosed
  • Provide reinforcement of functional skills and appropriate behavior related to the individual’s health and safety, activities of daily living, and use of community resources; assistance with medication management, and monitoring health, nutrition, and physical condition
  • Maintain confidentiality
  • Maintain professionalism while demonstrating concern and advocacy for clients
  • Document each service visit on a progress note in a timely manner
  • Attend weekly staff meetings with Program Manager to discuss case load and client’s progress with goal
  • Development of an Individualized Service Plan based on the problems and needs identified during the assessment and agreed upon by the provider and individual. 
  • Review of the individualized service plan with the individual at least quarterly. Ongoing revisions of the ISP as treatment needs change will serve to keep the ISPs current and a complete review and revision will be completed at least annually
  • Assessing and coordination of community resources


Key Requirements

  • Knowledge of the principles, techniques and practices related to the provision of community based mental health residential support services
  • Knowledge of casework documentation and requirements to assure compliance with regulatory requirements
  • Knowledge of mental illness and therapeutic interventions
  • Knowledge of community resources and entitlement benefits
  • Ability to develop and implement appropriate individual service plans
  • Ability to interact with referral sources and other community service providers
  • Ability to utilize clinical supervision to improve service delivery and documentation

 Salary Range


Job Description PDF will soon be available.


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